Hello,
if you can see in the picture there is no result in the search.
I can’t find the problem, so i need help.
I can’t find the problem, so i need help.
Hello
this problem can be related to two things, i will describe both of them below.
1) you're logged to back office with wrong domain address.
Let's say that your shop works with address http://domain.com/ - this is the url for example to your shop front office.
Now, if you will go to shop back office with address http://www.domain.com/ - you will see information that you connected to back office with wrong address:
From technical point of view address: http://www.domain.com is not equal to http://domain.com
The same if you run store with https:// and if you will log to shop back office with http:// - this can generate the same problem too.
Its important to use proper domain address because this can affect the back office, in effect - some modules may not work properly.
2) permission (chmod) to files are wrong
Module to search products uses "ajax" feature (search in background)
Path to file that executes search feature is like this: /module/vouchers/lib/voucherengine/ajax_engine.php
This file must be accessible from your browser. If it isn't - this means that some part of path has wrong permissions
Each host has own default permissions, but widely accepted permissions are:
/modules/ - 755
/modules/vouchers/ - 755
/modules/vouchers/lib/ - 755
/modules/vouchers/lib/ajax_engine.php - 644
please verify these chmods.
0 comments:
Post a Comment