There are two options
- CSS selector of product page "add to cart" button
- CSS selector of product list "add to cart" button
screenshot:
fill these fields out with default values, this should help to solve the problem you have.
let me explain the way of how "add to cart event" works.
Firstly i need to say that prestashop has two types of 'add to cart' buttons. Module supports tracking of both buttons. Because of this in pixel helper you may see two instances of "add to cart" event in your pixel helper.
First type of "add to cart" tracking is loaded on product page only (because product page only have a form with attributes etc.)
Second type of "add to cart" tracking is loaded everywhere (because, for example, you can use some module with "add to cart' button that will appear on homepage like home featured products module).
Tracking process of 'add to cart' events
'Add to cart' tracking is send only if you will press 'add to cart' button.Simple page view does not send the "add to cart" events to facebook because you just view the page, you're not adding product to cart while you just simply browse the page.
Add to cart is a dynamic event and it is fired only if you will add product to cart. Simple page view is not equal to "add to cart" event - you must add something to cart to send the event to facebook.
Hit add to cart button and check pixel helper - your even should be properly tracked!
This is solution for prestashop pixel tracking module
best regards,
Milos
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