I have a question about the module to send reminder about loyalty points
When sending the email all the points are counted for the discount or only those that will expire?
When sending the email all the points are counted for the discount or only those that will expire?
Regards
How reminders about loyalty points work?
Hello
Each loyalty points instance that customer received in the past has own expiry date: https://i.imgur.com/EEp9GsR.png
because of this, when instance of points that customer received will be near to expire - module will inform customer about it. For each loyalty points instance separately.
So, the points are not counted, module informs about points that will expire only.
based on my "test" screen that i attached above, module will generate two emails:
first for 60 points: https://i.imgur.com/Aqmx3gC.png
second for 20 points: https://i.imgur.com/2dPnqXX.png
hope that everything is clear now
if there is something else that i can explain - feel free to write.
best regards,
milos
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